What should I do if I receive a violent threat?
You can report posts, profiles, or Direct Messages directly to us (see above). X may take action on the threatening post, Direct Message, and/or the responsible account.
However, if someone has posted or messaged a violent threat that you feel is credible or you fear for your own or someone else’s physical safety, you may want to contact your local law enforcement agency. They can accurately assess the validity of the threat, investigate the source of the threat, and respond to concerns about physical safety. If contacted by law enforcement directly, we can work with them and provide the necessary information for their investigation of the threat. For post reports only: You can get your own copy of your report of a violent threat to share with law enforcement by clicking Email report on the We have received your report screen.
What happens after I submit a report?
After you submit a report, you will see a confirmation message from us alerting you that we received your report (it may take up to 24 hours before you see a message). We will review the reported account and/or post(s), and/or Direct Message(s). If we determine that the account, and/or post(s), and/or Direct Message(s) are in violation of our policies, we will take action (ranging from a warning to permanently suspending the account). You will receive a follow up from us if we need more information from you, or when we take action on the reported account, and/or post(s), and/or Direct Message(s).
Additionally, the original content of reported posts will be replaced with a notice stating that you reported it. You may click through and view the post should you wish.
Note: Additionally, you will receive an in-product notification if an action is taken on an account that you recently reported. This action may or may not be related to your report.
Why can’t X block an account from making new accounts?
IP blocking is generally ineffective at stopping unwanted behavior, and may falsely prevent legitimate accounts from accessing our service.
IP addresses are commonly shared by many accounts in a variety of locations, meaning that blocking a single IP may prevent a large number of unconnected accounts from logging in to X. In addition, IP addresses are easy to change and blocks can be easily circumvented by logging in from a different location, a third-party service, or one of many free websites or applications.
Can X give me another account’s information?
Per our Privacy Policy, X does not release account information except as required by valid legal process. If you are working with the police or your lawyer, they will be able to help you with the appropriate and correct legal process for obtaining such information. If X is contacted directly by law enforcement, we can work with them and provide assistance for their investigation. You can point law enforcement officials to our Guidelines for Law Enforcement.