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Report abusive behavior

X strives to provide an environment where people can feel free to express themselves. If abusive behavior happens, we want to make it easy for people to report it to us. Multiple posts can be included in the same report, helping us gain better context, while investigating the issues to get them resolved faster.

We’ve recently updated our reporting experience to take a "symptoms-first" approach, providing a welcoming, conversational space for people to describe what’s happening with example posts to provide as much context and education throughout the process—which we believe will create a safer experience and build trust with reporters. Improving the ability to report is just one step of our work to protect our users and make X safer. Learn more about our new approach here. 

Learn the steps to take to report a Tweet for abusive behavior.

Note: For specifics about our abusive behavior policy, please read the X Rules and Terms of Service.

How do I file a report that a Post or an account is abusive?

Anyone can report abusive behavior directly from a post, profile, or Direct Message.

 

To report a post:

  1. Navigate to the post you’d like to report on X.com or from the X for iOS or X for Android app.
  2. Select the more icon.
  3. Select Report.
  4. Select who the report is for: Myself, Someone else or a specific group of people, or Everyone on X. 
  5. Next, we’ll ask you to provide more information about the issue you’re reporting. We may also ask you to select additional posts from the account you’re reporting so we have better context to evaluate your report. 
  6. We’ll then make sure we have your information correct by confirming what you’re reporting as well as additional context you’ve shared, and what rule it may have violated.
  7. We will include the text of the posts you reported in our follow-up emails and notifications to you. To opt-out of receiving this information, please uncheck the box next to Updates about this report can show these posts. 
  8. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your X experience. 

 

To report an account:

  1. Go to the account profile and select the more  icon.
  2. Select Report.
  3. Select who the report is for: Myself, Someone else or a specific group of people, or Everyone on X.  
  4. Next, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select posts from that account so we have better context to evaluate your report.
  5. We’ll then make sure we have your information correct by confirming what you’re reporting as well as additional context you’ve shared, and what rule it may have violated. 
  6. We will include the text of the posts you reported in our follow-up emails and notifications to you. To opt-out of receiving this information, please uncheck the box next to Updates about this report can show these posts.
  7. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your X experience.
 
How to report an individual message or conversation
Step 1

Select the Direct Message conversation and find the message you’d like to report.

Step 2

Tap and hold the message. Select Report message from the pop-up menu. (To report the entire conversation, tap on the info icon  then select Report @username).

Step 3

If you select It's abusive or harmful, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select additional messages from the account you’re reporting so we have better context to evaluate your report.

Step 4

Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your X experience.
Note: Additionally, you have the option of reporting a conversation from a group message.

You can also use our form to report abusive behavior.
Step 1

Select the Direct Message conversation and find the message you’d like to report.

Step 2

Tap and hold the message. Select Report message from the pop-up menu. (To report the entire conversation, tap on the overflow icon  then select Report conversation).

Step 3

If you select It's abusive or harmful, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select additional messages from the account you’re reporting so we have better context to evaluate your report.

Step 4

Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your Twitter experience.
Note: Additionally, you have the option of reporting a conversation from a group message. 

You can also use our form to report abusive behavior.
Step 1

Select the Direct Message conversation and find the message you’d like to report. (To report the entire conversation, click the more icon  )

Step 2

Select the information  icon and select Report @username.

Step 3

If you select It's abusive or harmful, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select additional messages from the account you’re reporting so we have better context to evaluate your report.

Step 4

Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your X experience.


Note: Additionally, you have the option of reporting a conversation from a group message.

You can also use our form to report abusive behavior.


What should I do if I receive a violent threat?
 

You can report posts, profiles, or Direct Messages directly to us (see above). X may take action on the threatening post, Direct Message, and/or the responsible account.

However, if someone has posted or messaged a violent threat that you feel is credible or you fear for your own or someone else’s physical safety, you may want to contact your local law enforcement agency. They can accurately assess the validity of the threat, investigate the source of the threat, and respond to concerns about physical safety. If contacted by law enforcement directly, we can work with them and provide the necessary information for their investigation of the threat. For post reports only: You can get your own copy of your report of a violent threat to share with law enforcement by clicking Email report on the We have received your report screen.

 

What happens after I submit a report?

After you submit a report, you will see a confirmation message from us alerting you that we received your report (it may take up to 24 hours before you see a message). We will review the reported account and/or post(s), and/or Direct Message(s). If we determine that the account, and/or post(s), and/or Direct Message(s) are in violation of our policies, we will take action (ranging from a warning to permanently suspending the account). You will receive a follow up from us if we need more information from you, or when we take action on the reported account, and/or post(s), and/or Direct Message(s).

Additionally, the original content of reported posts will be replaced with a notice stating that you reported it. You may click through and view the post should you wish. 

Note: Additionally, you will receive an in-product notification if an action is taken on an account that you recently reported. This action may or may not be related to your report.

Why can’t X block an account from making new accounts?
 

IP blocking is generally ineffective at stopping unwanted behavior, and may falsely prevent legitimate accounts from accessing our service.

IP addresses are commonly shared by many accounts in a variety of locations, meaning that blocking a single IP may prevent a large number of unconnected accounts from logging in to X. In addition, IP addresses are easy to change and blocks can be easily circumvented by logging in from a different location, a third-party service, or one of many free websites or applications.

Can X give me another account’s information?

Per our Privacy Policy, X does not release account information except as required by valid legal process. If you are working with the police or your lawyer, they will be able to help you with the appropriate and correct legal process for obtaining such information. If X is contacted directly by law enforcement, we can work with them and provide assistance for their investigation. You can point law enforcement officials to our Guidelines for Law Enforcement.

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