Skip to main content

How to reset a lost or forgotten password

 

How to reset a lost or forgotten password

What you’ll need to change your password on X

How to change your password while your logged in

How to reset your X password via email

How to reset your X password via text


Password reset FAQs 

What should I do if I tried resetting my X account or password, but still can’t log in? 

What if I’m not receiving texts or verification codes from X? 

How do I reset my X password without email or a phone number?

Why do I keep getting password reset emails? 


More password help 

Recovery tips
Start with a valid username
Start with a valid phone number 

 

How to reset a lost or forgotten X password

To reset your password, you’ll need access to the phone number or email associated with your X account. This verification information helps ensure your account is only accessible to you. If you can’t access your phone or email, you won’t be able to recover your password, and may need to sign up for a new account.   

 

 

What you’ll need to change your password on X 

An accurate and up-to-date email address, and/or phone number ensure you never lose access to your X account. There are a few ways to change your password, and keeping this information up to date simplifies resetting your account or password.

 
How to change your password while you're logged in
For IOS:
Step 1

From the navigation menu , tap Settings and privacy.

Step 2

Tap Your account. 

Step 3

Tap Change your password.

Step 4

Enter your current password.

Step 5

Enter your New password.

Step 6

Enter your new password again to Confirm password.

Step 7

Tap Done to save your changes.

 

Note: If you can log in but can't remember your password, you can send yourself a password reset email from the password settings page. Additionally, you’ll be logged out of all your active X sessions, except for the one you use to change your password.

For Android:
Step 1

From the navigation menu , tap Settings and privacy.

Step 2

Tap Your account. 

Step 3

Tap Change your password.

Step 4

Enter your current password.

Step 5

Enter your New password.

Step 6

Enter your new password again to Confirm password.

Step 7

Tap Done to save your changes.

 

Note: If you can log in but can't remember your password, you can send yourself a password reset email from the password settings page. Additionally, you’ll be logged out of all your active X sessions, except for the one you use to change your password.

For Desktop:
Step 1

From your desktop, click on the More  icon in the navigation bar and select Settings and privacy.

Step 2

From Your account, click on Change your password.

Step 3

Enter your Current password.

Step 4

Enter your New password.

Step 5

Enter your new password again to Confirm password.

Step 6

Click Save.

 

Note: If you're able to log in but can't remember your password, you can send yourself a password reset email from the password settings page. Additionally, you’ll be logged out of all your active X sessions, except for the one you use to change your password.

 
How to reset your X password via email
  1. From the sign in page on either X.com, mobile.X.com, or the X for iOS or Android app, click Forgot password?
  2. Enter your email address, phone number, or X username. If you have multiple accounts associated with your phone number, you cannot use your phone number during this step.
  3. Choose the email address where you want to receive the password reset email.
  4. Check your email inbox. X will immediately send a message to your account's email address.
  5. The email will include a code which will be valid for 60 minutes.
  6. Enter this code into the text field on the password reset page and click Submit.
  7. When prompted, choose a new password.

Note: Resetting your password will log you out of all your active X sessions.

 
How to reset your X password via text

If you've added your phone number to your account in your settings, you may receive a password reset via text message.

  1. From the Forgot password? page, enter your phone number, email address, or X username.
  2. Enter your phone number and click Search.
  3. Text a code to my phone ending in [XX] will be displayed. Click Continue.
  4. X will text you a code which will be valid for 60 minutes.
  5. Enter this code into the text field on the password reset page and click Submit.
  6. You will then be prompted to choose a new password.

Note: Resetting your password will log you out of all your active X sessions. Additionally, password reset via text message isn't available to accounts that are enrolled in login verification. You can only reset your password through email.

 

X password reset FAQs

 

I tried resetting my X account or password, but I still can’t log into my account. What should I do?

If you’re still having login issues after resetting your X password, you may be locked out of your account for security purposes.

 

What if I’m not receiving texts or verification codes from X?

You’ll want to make sure you have cell reception or internet access, and that the X number isn’t blocked. It can take a few minutes to receive a verification code. If you’re still having trouble, try the email password reset option.

 

How do I reset my X password without email or a phone number?

We use your email address and phone number to verify your identity, so when you can’t access this information, recovery options are limited. If you know your X username, we may be able to help with your login issues.

 

Why do I keep getting password reset emails?

If you frequently receive password reset messages that you did not request, it may be a good idea to turn on the Password reset protection in your account settings and set up two-factor authentication.

More password help

Sometimes there are circumstances that lead to losing access to the verification information you need to log into your X account. After trying the tips below, if you still can’t recover your password and access your account, contact X Support. Please note that without an email or phone number to verify your identity, recovery options are limited. 

 
Recovery tips
  • Log in with the username and password combination you last remember. 
  • Check other platfoms. Look to see if you are still logged into your account elsewhere like the X app, mobile.X.com or X Pro.
  • Verify what you can. Try finding your X account with one verifying piece of information like your username to help determine the email or phone associated with your account. 
 

Start with your username

Entering a valid username prompts X to ask for the email address associated with your account. Try any possible email address you may have associated with your account. When you provide the valid email, X will ask how you want to reset your password. 

 

Start with your phone number

If you can’t determine the valid email, repeat the process above with possible phone numbers. When you provide the valid phone number, X sends a code to the phone associated with your account so you can reset your password. If you receive a prompt saying more than one X account is associated with a phone number, this option won’t work for you.

Share this article