Help with account reactivation

Deactivated accounts can be reactivated within 30 days of deactivation by logging in with the account username (or email address) and password on or through your X for iOS or Android app. Read detailed instructions on how to reactivate your account.

If you're having trouble with reactivation, there are a few reasons why you may not be able to reactivate your account this way:

You forgot your login details

If you don't remember your password, contact our support team and we may be able to assist you with reactivating your account. Once your account is reactivated, you can request a password reset email. Be sure to contact us using the email address associated with your account.

You reactivated your account, but your following/followers or post counts are wrong

Some people’s following/followers or post counts do not immediately display their previous numbers upon reactivation. Don't worry, these will be fully restored within 24 hours of reactivation. If it has been more than 48 hours and your counts have still not been restored, contact support for assistance.

You deactivated your account more than 30 days ago

Users have 30 days to log in to reactivate a previously deactivated account. If it has been more than 30 days since you deactivated, you will not be able to reactivate your account. Sign up for a new account.

You think your X account was hacked and deactivated

If you think your account was hacked and maliciously deactivated, please see our 'hacked' help page for next steps, including a quick way to contact us for assistance.

You tried to reactivate, but it says account reactivation is disabled

Don't worry! This is temporary, and you can try again later. If it is near 30 days from the date of deactivation, you can ask a support agent to help you restore your account.

Share this article