Direct Message FAQs

Looking for an overview? Read about Direct Messages, including how to send and manage your messages.

• My account is protected. What happens when I enable the "Receive Direct Messages from anyone" option?

  Regardless of your post privacy settings (i.e. whether your posts are protected or not protected), your account will be able to receive Direct Messages from anyone if you enable the option to Receive Direct Messagesfrom anyone.

• Why am I not seeing group messages?

• How can I stop someone from sending me Direct Messages?

• Why am I having trouble sending Direct Messages?

• My account is sending messages without my knowledge. What is going on?

• Why am I receiving messages from myself?

• How is someone I don’t follow able to send me a Direct Message?

• Why do some Direct Messages look different?

• What happens when I am asked to mark media in Direct Messages as “shared”?

• How do I accept or delete incoming messages from someone I don’t follow?

Need more help?

If you have more questions about Direct Messages, you can contact our Support team.