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Troubleshooting and FAQs

  • Creating Promoted Ads FAQ Find answers to common questions on creating Promoted Ads.
  • Time zones on X Ads FAQ Learn what time zones campaigns can run in and how to set the time zone for your X Ads account.
  • Bidding and auctions FAQs Learn how the X Ads auction works, and how to set your maximum bids.
  • Multi-user login FAQ Learn how to grant varying degress of access to multiple users on a X Ads account.
  • Why aren't my ads receiving impressions? Learn common causes for why ads haven't started running or aren't receiving impressions.
  • FAQs about brand surveys Learn how X runs brand surveys and where the results data goes.
  • FAQs about insight surveys Learn how X runs insights surveys and where the results data goes.
  • FAQs about X surveys Learn about X surveys and where the results data goes.
  • How X Ads work Learn how and why users are paired with the ads they see, and how to adjust privacy settings to change the information X receives about an account.
  • Media Studio FAQs Learn what the Media Studio platform is and how it can help you manage and improve your content and creative on X.
  • Amplify Publisher Program FAQs Learn how to monetize your videos on X, including guidelines and program requirements.

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