Help with confirmation emails
Are you getting emails in your inbox for a X account you didn't sign up for? Typically this is just a case of honest confusion – it's likely someone signed up for a X account and mistyped their email, using yours instead. Read on to learn how to resolve the problem.
How to remove your email from the account
- Click the "not my account" link that appears in the confirmation email we sent to your email inbox. You will be taken to a page that shows a screen asking you to confirm the removal of your email from that specific X account.
- If you own the email and did NOT create the X account, click the large gray Opt-out button. Your email account will be disassociated from the X account, and you'll see a confirmation screen.
Note: If you remove your email from an account you didn't create, you can still use it later to create a X account of your own.
Need Help?
- Did you click the "Not my account" link in error? Visit your account settings and add a new email address to your account. Please note: you’ll need to use a different email address.
- If you have received more than one email asking you to confirm your email address for a X account that you did not register, please file a report with our support team.